Have a question you don’t see answered here?  Contact us today by email or call us at __________.

Question: What types of wood do you use?

Answer:  We construct our products from only the highest quality domestic and exotic hardwoods.   Please contact us for further information if you have specific questions.

Question: How long before my new kitchen is ready for delivery?

Answer:  The average construction time for kitchen cabinets is between 8 and 12 weeks.  Custom finishing or detailed inlays can add time to that estimate.

Question:  Do you offer delivery and/or installation?  What are the costs?

Answer:  Yes.  Delivery and/or installation services are available within 90 miles of Charlotte, MI.  Costs will be determined as part of The Design Process and will be included in the proposal.

Question: Do you build with particle board materials?

Answer: No. we use only first grade hardwood plywood building materials, and the occasional high-grade MDF product for items such as custom countertops.

Question: Do you offer shipping?

Answer: Yes, most of our products are shipped common carrier. We charge only actual cost for shipping which is determined before any work has begun.

Question: Are the items on your web site available for sale?

Answer: Yes – although we are a custom woodworking shop and do not keep many large items in inventory. The prices on some items on this Website are for reference purposes only – all non-inventory items are bid with a custom woodworking proposal – for more information see The Design Process.

Question:  Do you sell unfinished cabinets and furniture?

Answer: Yes, we have found many of our clients enjoy finishing their own products.

Question: Do you sell upholstered furniture?

Answer: No, however our poker tables have a padded rail and felt covered playing surface.

Question: What forms of payment do you accept?  Do you accept credit cards?

Answer: We currently accept personal checks, cashier checks, money orders and Paypal.  Currently, the only way we accept credit cards is through Paypal.  For more on our payment terms, see this page.
Have a question we can answer for you? Please use the contact form below to email us.  Emails are generally answered within one business day.  Or if you prefer, contact us by phone during the hours of  8:00 am and 8:00 pm EST Monday through Friday.

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